Cancellation Request Submitted Before Renewal – Refund Required

Posted in Category Open Discussion
All Discussion
  • R
    Roadhaulage.consultants 2 weeks ago

    Dear 30 Day Singer Support,

    I am unable to reach you via your support email, as messages are not being delivered.

    I had previously requested cancellation of my subscription before the renewal date. However, my subscription was still renewed and charged today (22 March 2026).

    Please treat this as a formal notice that:

    • I do not wish to continue the subscription

    • The recent charge was taken despite prior cancellation request

    I request:

    1. Immediate cancellation of my subscription

    2. A full refund of the renewal charge

    If this is not resolved promptly, I will raise this with my bank as an unauthorised recurring payment.

    Please confirm resolution as soon as possible.

    Kind regards,
    Dilbag Singh
  • C
    Camille van Niekerk 1 week ago

    Hi there, 

    Did you email [email protected]?

    We'll get this resolved for you!

    - Camille

Please login or register to leave a response.