Dear 30 Day Singer Support,

I’m writing to follow up on my custom lesson plan, as it has been six days since I purchased it and I have not yet received it.

I have tried to reach you via your support email. However I haven't recived a respone even tho a day has pass.

Could you please let me know when I can expect to receive my lesson plan? If I'm unable to recivied what I purchased with in this month I would request a refund.

Best regards,

Mincon

Hello, Mincon!

I will find out from the team what a typical turnaround is for custom lesson plans. Thank you for your patience!

- Camille

hello Camille,

I’m also writing to follow up on my custom lesson plan.

Could you please let me know when I can expect to receive mine aswell?

hello,

any feedback?

Hi Henry, it only takes about a week to receive your plan. Have you checked your spam folders as well? Please send us a message to [email protected] for assistance with this. Thanks! 

Hello,

nothing
can you pls check at your end?

Hi Henry,

Have you emailed [email protected]? Sometimes replies can go to spam, so please check all folders including spam!